FAQs
Where is Amedeo based?
We have two warehouses — one in the USA and one in Canada. USA Amedeo Shop: 102 Central Ave, STE 1317, Sweet Grass, MT 59484. Canada Amedeo Shop: 9408 62 Ave NW, Edmonton, AB T6E 0C9.
Where are your products shipped from?
Products will be shipped from USA and Canada.
Can I get my order shipped faster to me?
At Amedeo Exclusive our goal is to offer you the best shipping options, no matter where you live. USA and Canada orders take on average 2-5 business days for you to receive. If you want your order shipped faster, please add a note to your order or contact us.
Can you ship internationally and accept international credit cards?
Yes, we accept international credit cards and debit cards, and we can ship internationally.
What is your shipping time?
USA and Canada orders take on average 2-5 business days to receive. For shipments outside of these countries, the shipment is usually received within 7 business days (as long as there are no customs delays).
What methods of payment do you accept?
We accept secure payment methods including PayPal, Visa, Mastercard, American Express, Shop Pay, Google Pay, buy-now-pay-later, and Visa Electron.
How can I check the status of my order?
You can check your order status on our Track Order page using your order number.
Can I cancel or change my order?
Yes — you can change or cancel your order if you receive a damaged product.
Can I exchange my order?
Yes! You can exchange your order — please contact us.
Where can I find product sizing information?
You can find sizing information on the product page, in front of the Description tab.
My coupon code is not working, what do I do?
If your coupon code isn’t working due to a technical issue, please contact us and we’ll help sort it out.
What do I do if my order is damaged?
Unfortunately, if you receive a damaged product from us, please contact us — we will definitely replace it.